18 December 2015 - Christmas Shopping Online

Sent on behalf of the Scottish Business Resilience Centre

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Christmas Shopping Online:

It is important to make sure that your personal and financial information is safe when you are making purchases online.  Ensuring your details are safe is relatively simple; there are 3 things you need to look out for – 


On any website where you are making a purchase or entering any personal information such as address or bank details always make sure that the information in the address bar at the top of the webpage begins with https://
The ‘s’ is essential as this indicates that there is a secure connection between your computer and the place where you are sending your personal details.  Not all websites will have the ‘s’ as part of their url. It’s not necessary on websites where you are not providing any personal information but make sure any website that you do provide with your information has it.
Padlock Icon
The https:// is the most important indicator of a secure connection but some websites also provide a padlock icon in the address bar.
Green Address Bar
Some secure websites will also turn a portion of the address bar green to indicate that they are secure.
By taking the above into account you can safely do your Christmas shopping online.
Phishing Scams
You need to be careful about giving out your personal financial information over the Internet. Be suspicious of any e-mail with urgent requests for personal financial information because it’s probably a scam.

Phishing is an attempt to criminally and fraudulently acquire sensitive informationsuch as usernames, passwords and credit card details by masquerading as atrustworthy entity using e-mail e.g. receiving an e-mail purporting to be from yourbank to update your details online by following a given link.
Avoiding this type of scam is reasonably easy if you can remember that:

  • Scam e-mails are aimed to encourage the recipient to respond.
  • Scam e-mails typically ask for personal information such asusernames, passwords, credit card numbers, social security numbers,etc.
  • Scam e-mails are typically not personalised and some contain eitherbad spelling or bad grammar. Valid messages from your bank or e-commerce company will be professional and correctly addressedwith your name.
  • Never click on any link to a bank, eBay, or other merchants. When indoubt, call the institution using the number listed in the phone book,not the one provided in the e-mail or link.
  • Avoid filling out forms in e-mail messages that ask for personalfinancial information and never save them to your computer.
  • Don't click on attachments. Run both anti-virus and anti-spywareapplications. Firewall and privacy protection software are also a goodidea. Update this software, as well as your operating system, on aregular basis.
  • Use a cross-cut shredder or burn documents containing personalinformation. Do not store PINs on your computer or other mobiledevices.
  • Ensure that you're using a secure website when submitting credit cardor other sensitive information via your Web browser.
  • Check the beginning of the Web address in your browsers addressbar - it should be "https://" rather than just "http://” and a padlockshould appear in the lower right hand corner of the information bar.
  • Regularly check your bank, credit and debit card statements toensure that all transactions are legitimate.
  • Order credit reports on yourself yearly and review them carefully.

Mobile Phones
Mobile phones often contain sensitive information about you so it makes sense to take some practical measures to keep your mobile phone safe.
Remember to:

  • Keep your phone out of sight in your pocket or handbag when not in use
  • Use your phone's security lock code, if it has one
  • Record details of your electronic serial number (ESN) and consider separate insurance
  • Property mark your phone with your postcode and door number to help police identify stolen ones
  • Most phones have an IMEI (International Mobile Equipment Identity) number which is a unique identifier for the phone; you can obtain this number by typing *#06# (star hash 06 hash) into your mobile phone and it will display a 15 digit number
  • Report a lost or stolen phone to the police immediately
  • Inform your service provider if your phone is stolen or lost
  • Register the serial numbers of your phone onwww.immobilise.com

Try not to:

  • Attract attention to your phone when you are carrying or using it inthe street.
  • Leave your phone in an unattended car - if you must, lock it out of sight. It only takes seconds for a thief to smash a window and steal your phone.

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